Are Dealerships out to Screw People Rant



GET A SERVICE MANUAL AND LEARN TO FIX YOUR OWN VEHICLE
this video is for anybody who has their warranty denied by the dealerships just because they don’t want to fork over the money to foot the repair bill. this rant came about from reading a article in the paper about chrysler trying to deny a man warranty on his truck for not being able to provide maintenance records of any work done. he got mad and protested on public property, in the end the dealership paid his bill and sent him on his way. this isn’t the first time or the last time this will happen. these incidents happen way too often and we need to get this out in the open. in this video I am sharing my experiences with dealing with warranty issues with the dealers.
Music used in video is royalty free and the song “death battle” can be downloaded at the following link Royalty Free Music by
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Ford Model T Touring 1914 (8367)

Ford Model T Touring 1914 (8367)

Manufacturer: Ford Motor Company, Dearborn, Michigan – U.S.A.
Type: Model T Touring
Engine: 2896cc straight-4
Power: 22 bhp / 1.600 rpm
Speed: 72 km/h
Production time: 1908 – 1927
Production outlet: 15,458,781
Curb weight: 750 kg

Special:
– On October 1, 1908, the company introduced the successful Ford Model T (also known as Tin Lizzie, Tin Lizzy, T‑Model Ford, Model T, or T), designed by Childe Harold Wills, Joseph A. Galamb and Eugene Farkas,
– At first assembled in Piquette plant and from 1910 in the Highland Park plant.
– It was Fords first mass production car (instead of individual hand crafting). The chassis was drawn by workers on a carriage trough the factory. Later, the sleds were replaced by carts on rails and mechanically drawn ("electric lines").
– This was not the first production line with completely interchangeable parts ever (that was Olds Motor Works, Lansing, Michigan – USA with the Model R Curved Dash), but it was the first time an entire plant worked with this system.
– The bodies were still to 1919 from other manufacturers, notably OJ Beaudette and Kelsey.
– It was Americas first automobile with standard left hand steering, while driving on the right was "the right way".
– The ignition system used an unusual trembler coil system to drive the spark plugs (used only for stationary gas engines) but made the T more flexible to use a range of fuels, like gasoline, kerosene or ethanol.
– The Ts in-line engine was the first engine with a removable cylinder head.
– The transmission is a standard two-speed planetary unit with a magneto located in front of the flywheel. This magneto supplied ignition current generated in a set of stationary coils.
– One had to have special driving techniques in order to keep the planetary gearing under control. So in many States you needed an extra / special driver’s licence.
– The early models had a foot-operated transmission brake and hand-operated rear wheel mechanical drum brakes.
– An option were the "Rocky Mountain Brakes", additional external band brakes only on the rear axle.
– The parking brake works on the tie rods to the drum brakes on the rear axle.
– The suspension employed a transversely mounted semi-elliptical spring for each of the front and rear beam axles which allowed a great deal of wheel movement to cope with the dirt roads of the time.
– The Model T’s built prior to 1919 were supplied with non-demountable wheels. This meant that if a flat tire occurred, the tire had to be removed from the rim and a new tube installed. In 1919, demountable wheels were available which allowed for a spare rim with the tire attached to be carried.
– The wheels were wooden artillery wheels with pneumatic clincher type tires, with steel welded-spoke wheels available in 1926 and 1927.
– Balloon tires with steel wires reinforcing the tire bead became available in 1925.
– Henry Ford: “Any customer can have a car painted any …

Calculating Car Workshop Labour Efficiency

The clock is ticking

‘Time is money’ in bodyshops and service workshops. Essentially, these operations buy and sell the time of panel beaters, painters and technicians. A service workshop, for example, might buy one hour from a technician for £10 and sell it to a customer for £40, and make a profit of £30. (These figures are, of course, notional).

Buying and selling the time of productives is, or should be, the major source of revenue and profit in bodyshops and service workshops. Profits from the sale of spare parts; oils and lubricants; paint and materials; and sublet and sundry are all subsidiary to the buying and selling of productives’ time. If you don’t sell time, you don’t sell any of these other things.

Just as you would take great care when buying and selling a spare part, you have to pay equal attention to buying and selling productives’ time – or even more so, because you cannot ‘stock’ productives’ time. In other words, if you don’t sell their time today, you cannot sell it tomorrow.

Time for sale

So once time is gone it’s gone, whereas a spare part will still be in stock. So it is a good idea to know how much time you have for sale. This would seem pretty simple. If you have six productives, and they are there eight hours every day, surely you have 48 hours for sale? Well, no, you don’t.

For a start, productives might be in the workshop for eight hours every day, but they don’t work on paying jobs for eight solid hours. For example, a customer could come back with a car that you serviced yesterday and complain that it keeps stalling. It will then be necessary for a productive to rectify the problem, and of course you cannot charge the customer for that. If it takes two hours, then you only have 46 hours left to sell, in our example.

Time sold

To complicate things further, you can actually end up selling more than 48 hours. Imagine, for instance, that a vehicle manufacturer’s standard time for a major service is two hours and you quote the customer on this basis. If your technician completes the service in one hour (unlikely, we know) then you will still charge the customer for two hours.

If this happened all day long, you could sell 96 hours less the four hours you could have sold if one of your technicians hadn’t spent two hours spent rectifying the engine stalling problem. (It’s four hours because you are selling two hours for every hour worked in this example.) So if your productives could halve the standard times all day, that’s 92 hours sold rather than 48 hours.

Three measures of time

What we are talking about here is the three kinds of time available in a bodyshop or service workshop:

Attended time – this is the time that panel beaters, painters or technicians are in the workplace available to work.

Work time – …